Telephony / CRM coupling: essential for managing prospects?
If CRM, Customer Relationship Management software, have contributed their stone to the construction of these vital interactions for the company, the innovations of Kavkom IP telephony have brought a breath of fresh air, via the telephony coupling and CRM, and enabled companies to take a decisive step forward in terms of effectiveness and performance in […]
Change your business phone system
In a connected and digitized environment, the communication needs of the company have evolved considerably. The traditional telephone system is no longer in line with the expectations of employees and customers. To generate more leads, facilitate teleworking, gain in interactivity, you have to switch to intuitive and modern communication. The quality of communication both internally […]
10 advantages of digital telephony (VoIP) over analog (PSTN)
Digital telephony (VoIP) is overtaking analogue telephony (PSTN) for professionals, both in the private sector and in public institutions.But what are the real benefits of this new technology?VoIP telephony vs. conventional telephony in pictures. But what are the real benefits of this new technology? The VoIP Telephony vs. Classic Telephony match in pictures.
Virtual number and telephone codes: everything you need to know
Are you looking for a telephony solution that gives your business an international character? Obtaining a virtual number or DID Number accessible from a specialized operator could suit you. Note that with this type of service provided by a telecom operator, you feel closer to your customers. How to have such a number? Your Kavkom […]
Webphone vs Softphone: which technology to choose?
In the corporate world, telephony enables you to develop close relationships both internally and with your customers and partners. With the advent of VoIP technology, innovative and practical solutions such as Webphone and Softphone have emerged. Want to know which one is right for you? Find the answer in this article from Kavkom, your telecom […]
The benefits of unified communication for businesses
The way companies communicate has changed radically. Traditional tools (fixed telephones, isolated messaging, siloed software) are no longer sufficient to keep pace. Teams now need responsiveness, mobility and interoperability. This is where Unified Communications (UC) comes in. By combining all communication channels (voice, video, chat, e-mail, file sharing, etc.) in a single environment, unified communication […]
